KFC Pakistan is one of Pakistan’s largest fast food chains with its Zinger Burger being the favorite among the Pakistanis. KFC Pakistan is destination of food loving masses and the management of KFC Pakistan seems to have taken it lightly by offering the quality and service that is way below the standard. Have a look at following serving from KFC:
Absence of glass covers can easily be noticed. And it’s not the first time, sometimes they’ll serve you Fries in a plate, you’ll get burger wrapped in a piece of paper and even more. Even while ordering for it, I saw a person complaining about the quality of KFC Rice as they looked like baked some 2 days back. Add to this the “Next counter please” messages at each but one counter on the outlet coupled with delay in orders and the scenario gets even worse.
The purpose of posting it here is just to remind the KFC management to take care of quality of service and make sure you have proper equipment to serve the orders. Or you should please STOP coming up with “new products” if you don’t have the capacity and resources to offer those.
Note: This is based upon repeated poor quality of service at KFC Y-Block, DHA Lahore.
#1 by Faheem on July 15th, 2009
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Akalay khanay jaioo ga to yeh to ho ga. Next time mjhy sath la jana. Sb theek hi millay ga..
#2 by imran on July 15th, 2009
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i agree with that. i was a regular visitor of kfc. Once they gave us chips for two persons in one paper plate. At one time, they did not have large glass of pepsi (i guess they call it upsize or something like that). Burgers are sometimes too spicy and some times bread used in it is not of good standard.
#3 by imran on July 15th, 2009
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Fahim bhai u want to say u r more handsome than all of us;) Ya aap hum se zayada nahatey hein?
#4 by Marianne on August 14th, 2009
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I ordered 3 hours ago in Islamabad chicken parts to be delivered at my home and was told that delivery would be in 30 minutes. I called after 1 1/2 hours to inquire about the status of my order. The lady at KFC told me that there was no such order. It’s not the first time that this happens to me, however, I will definitely stop placing order at KFC. KFC leaves me hungry and frustrated.
#5 by Khalid on August 26th, 2009
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I only wish KFC was halal here in the uk:-) I wish!!!!
#6 by Saleem Khan on August 27th, 2009
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Rashid Saeed is very Right, I am Resident of Rawalpindi and goes often at KFC Sadder. it is their Routine that they most of the time put tags of “Next Counter Please”.. makes too much Rush, getting delayed orrders and even tha Staff,…”Like They are Serving you free, Hving Angry facial Expressions, no serving attitude there…”
and just go there and see the filthy looks, ahhhhhhh..
Rashid Saeed is a person to appericate, At Least He starrted to Show the KFC, their True Face…
#7 by Rashid on August 27th, 2009
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Thanks Saleem. Hopefully KFC Pakistan manages to get things in order soon.
#8 by Khalid on August 27th, 2009
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KFC in paksitan cant be that bad! Can it????
#9 by Rashid on August 27th, 2009
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It didn’t use to be, but it now is.
#10 by Khalid on August 27th, 2009
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I have neaver had a Zinger burger in my life as of yet,as there are No halal KFC’s here!!!
I would have thought KFC’s in pakistan or in fact any other Fast food chain would have great service etc but it just goes to show I suppose!!
Its august middle of summer here and its raining like mad outside (sorry just having a winge)
#11 by shona on August 28th, 2009
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Im resident of HydeRaBaD,, WelL.. sometyms here it also hapPens.. but very raReLy!!!
#12 by Khalid on September 2nd, 2009
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Im a resident in England and its should be summer but it aint,Rain rain and more rain.
Neaver been to hyderabad,im from the a little town near Karria in pakistan etc:-)
#13 by Muhammad Faisal Jamil on September 8th, 2009
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you all are noting that the quality of food is poor. nobody is bothering about the QUEUE in which all of you have to stand for a long time to place your order.
Remember you people are paying for having these bloody poor things but you not feeling the insult that you are facing in standing the QUEUES.
#14 by Rashid on September 8th, 2009
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Hi Faisal,
If it was about standing in queue while ordering, its affordable to some extent as we have to queue up for quite many things, from paying utility bills to getting flour. But it is the quality of service that a brand promises and fails to deliver that sucks.
#15 by Qasimawan on September 12th, 2009
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I agree, that KFC is one of the most pathetic places to visit in islamabad (super market). Highly UNprofessional staff, no service ethics, and most common is “next counter please” – no matter u go @ midnight, lunch or dinner time. Staff is generally lazy and lethargic. They compete an inch with McDonald’s….
#16 by rashid on September 23rd, 2009
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I just had the chance to pick a zinger from the H block Defence, Lahore, Pakistan outlet & it was one of the most disappointing & poor services I�ve ever come across.
Four counters, three were serviceable and hardly one boy was behind the counter at one time. Less staff was obviously visible as compared to mc-donalds where I stopped earlier to pick stuff for children. No air-conditioning. Guys standing in queue were already sweating like anything, it was shining on the fore heads of counter-boys too and I failed to understand that how people sitting were having their food. On complaining to boy behind counter regarding this poor show he replied sir please do that as they dont listen to us this way they might react. Anyway I was very disgusted at such a presentation which compelled me to mail this.
http://www.kfcpakistan.com said, The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later & on sending mail to kfc.com, it was returned back. I think its time to understand the gimmicks of these cahins.
#17 by kamran khan on September 29th, 2009
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Hi ,
I am totally agree with Rashed about poor quality of food serving, I want to share my experience here , I want to kfc gulshan Karachi in Ramadan and found that there was quaint verses playing on speaker and no one was listing it and all people were just chatting and eating so I ask manager to stop this as Its prohibited in Islam do not quranic verse if no one listing but the rude manager was in kitchen dealing with staff rudely said I am Listing. I was shocked when I got response from a kfc manager who don’t how to deal with customer . I hope kfc management will listen this and a corrective action against it .
Thanks
Kami .
#18 by dr santosh on March 2nd, 2010
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hi, KFC, Larkana is not providing good service. KFC larkana is proviing EXPIRED cold drink in Buddy pack since 5 days. plz take strict acton against gilty person